Bilingual Customer Service Representative Spanish Job at IGT Solutions, Knoxville, TN

OXY3VUVZb2kyTmdrVmx1Tll6VnhVQ3Ur
  • IGT Solutions
  • Knoxville, TN

Job Description

Job Description

Position: Bilingual Customer Service Representative Spanish

Location: Knoxville, TN 37932 (Work From office )

Job Summary :

We are looking for a skilled and customer-oriented Customer Care Agent to join our dedicated customer care team.

As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.

Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality

Training, AST training / new hire training on processes, procedures, products will be provided.

Qualifications

Min. 6 months of experience as a Call Center Representative or Customer Service Representative is required

Must be fluent in Spanish

Good to have experience in front desk/ hotel management / back office/travel industry or personal experience using travel products is preferred (Booking, Reservation, flights, cars, hotels, cruises, vacation packages) is an advantage;

High School Diploma or equivalent is required

Schedule:

Shift- 9 Hours including 1-hour break

Monday to Friday during training

Post training: 5 days a week, weekends included

Hours of Operations are 8am to 8pm 7 days a week, 365 days a year, weekends included

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Job Tags

Work at office, Shift work, Weekend work, Monday to Friday,

Similar Jobs

Sephora

Asset Protection Partner Job at Sephora

Sephora seeks an Asset Protection Partner in Portland, United States, to safeguard store assets against theft and collaborate with leadership on safety and shrink plans. The role involves utilizing advanced technology for loss prevention, preparing detailed reports, and... 

Osaic

Trust Officer Job at Osaic

 ...Trust Officer Opportunity in Trust Services Premier Trust Trust Officer Location: 2270 Corporate Circle Suite 200, Henderson, NV 89074 Schedule: Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants... 

Barks and Recreation LLC

Dog Walker. Job at Barks and Recreation LLC

 ...Comes True! If you're the kind of person who says hello to dogs before humans and feels a deep connection with our furry...  ...delightful dogs, navigating scenic trails, and making every walk an experience to remember. At Barks & Recreation, you're not just a pet caregiver... 

Equinox

Personal Trainer, Downtown Manhattan Job at Equinox

Job Description Job Description What makes Personal Training with Equinox stand out? Equinox is proudly recognized as the industry leader in Personal Training expertise, with the first in-house education of its kind through the Equinox Fitness Training Institute...

Persone NYC

General Manager and Restaurant Managers NYC Job at Persone NYC

 ...Get in touch: ****@*****.*** Were currently searching for passionate leaders to join a growing NYC restaurant group : General Manager (GM) Assistant General Manager / Service Manager Bar Manager What were looking for: 2+ years of...