Concierge, The Westin Monache, Winter 25-26 Job at Mammoth Mountain, Bridgeport, CA

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  • Mammoth Mountain
  • Bridgeport, CA

Job Description

Job Description

Seasonal (Seasonal)

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?

More about the benefits and perks of your adventure here:
  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Discounts on ski/snowboarding lessons
  • Friends and Family vouchers
  • Retail & Food discount
  • Equipment Rental discount
  • 401k with company match
  • Healthcare
  • Dental
  • Vision
  • PTO for benefit eligible employees
  • Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

*Offers of employment may be contingent upon successful completion of a background investigation.

Hourly pay rate: $21.00-$25.00

About this position:
  • Create emotional connections with guests by adhering to Westin and Marriott Brand Standards.
  • Assist hotel guests in planning their vacation.
  • Help guests with reservations and special needs.
  • Assist service express with phone calls, amenities, and guest requests.
  • Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance.
  • Manage all aspects of guests' stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty.
  • Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone.

Requirements:
  • High school graduate or equivalent.
  • Knowledge of Mammoth and surrounding area strongly preferred.
  • Minimum of two years' experience in hospitality, public relations, or sales and marketing.
  • Hotel or Resort experience preferred.
  • Computer skills.
  • Professional demeanor, attitude, and appearance.
  • Strong work ethic.
  • Effective communication with guests, employees, and management.
  • Ability to perform under pressure.

Job Tags

Hourly pay, Seasonal work, Worldwide,

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